Once we receive your order, it will be processed and delivered to you within 3-5 working days from the order date by one of our courier partners.
Please leave a mobile phone number at checkout and we will forward this to the courier. This will assist with the delivery, particularly where special instructions are left. We will use your email address if no phone number is provided.
Once we receive your order we will require 15-25 working days from the order date to manufacture the items.
Please remember to leave your phone number at the checkout as we will forward this to the delivery company to contact you and arrange the delivery date directly with you. The phone number is a requirement by the delivery company and, if no number is provided, the order cannot be dispatched and there may be a delay in sending your item.
Delivery is via a pallet company, or by 2-man delivery depending on availability and your location. You will receive an email prior to dispatch to confirm your type of delivery. The courier will usually contact you directly within 5 working days from dispatch to arrange a delivery date that is suited to you.
If your delivery is a pallet delivery, the courier will deliver “road side” which means that they are not obligated to assist in moving items into a home or commercial premises. It is recommended that 2 strong people take delivery to make sure that items can be moved easily.
We may be able to make alternative delivery arrangements if needed, please contact us to find out more.
Please note; it is the buyer's responsibility to inform us of any access issues prior to delivery. Re-delivery charges may occur if delivery is unsuccessful due to access issues.
In addition to UK mainland, we deliver to Highlands, Isles, Ireland, Germany, France, The Netherlands, Belgium, and Austria.
For these areas, there will be an additional 2-5 working days for delivery so please consider this when placing your order.
Please remember to leave your phone number at the checkout, this will be passed on to the courier so that text updates can be provided where available.
If your order has been dispatched and you want to check on the status of your delivery have a look on our Track Your Delivery page for more information.