We're here to help you
Our customer services team is here to help, and really keen to assist you in any way they can. We pride ourselves on providing our customers with 5 star service from even before your purchase right up until your piece of furniture or shelf is in place in your home.
Frequently Asked Questions
Do take a look at our Frequently Asked Questions area as you may find what you're looking for, including information on orders and returns, delivery and shipping.
Standard Opening Hours
Monday to Friday 8am until 4:30pm. We are not open on weekends or public holidays.
Our customer services team does not operate our social media channels, so these are not the best ways to get in touch with us.
If you message us on Facebook, Instagram, Twitter or Pinterest you will be asked to contact customer services on one of the options below.
Speak to one of our friendly customer services team on 0191 424 2494 (International 00 44 191 424 2494)
Email the Funky Chunky Furniture Customer Services team, contact firstname.lastname@example.org
We respond to email messages in the order that they are received, and will get back to you as quickly as possible. Do please include any images that are relevant within that initial email, it will assist us with dealing with your query. During busy periods please allow up to two working days. Thank you for your patience.
We have a live chat function on our website. If a member of our customer services team is available via live chat you will see a speech bubble icon at the bottom right of your screen. Click or tap the icon to get started.
Alternatively, use the contact form below.
*Please note, if you are contacting us with concerns over a product you have received, we would ask that you email us on email@example.com with your order number and any relevant images relating to your query, rather than use the message box below.*
Please direct all media enquiries to firstname.lastname@example.org
Our business address is:
Funky Chunky Furniture Ltd.
Unit 10 Rolling Mill Road
Viking Industrial Park
Tyne and Wear