All our solid wood furniture, shelves and mantels are handmade and made-to-order in our UK workshop. FREE delivery on orders £50+ for UK mainland

 25 Year Guarantee on all handmade furniture

25 Year Guarantee

The finest craftsmanship and best quality materials go into every piece of furniture that’s made in our workshop.

It’s handmade furniture that’s designed and made for real life.

We’re so confident that our furniture will happily be part of your home for many years to come that we offer a 25-Year Guarantee.

So, wherever you see our guarantee logo you can be confident that you’re buying handmade furniture that’s made to an exceptionally high standard.

And, if anything was to go wrong, you can simply get in touch with our Customer Services team.

Guarantee Terms and Conditions

What Is Guaranteed?

We guarantee that our handcrafted furniture will be free from materials and manufacturing defects under normal domestic household use, for the entirety of the guarantee period.

Check Eligibility

Our Guarantee does not cover:

What does the Guarantee Offer?

If you make an eligible and valid claim under this guarantee then we will offer you one of the following, at our discretion:




Our total maximum liability under this guarantee is limited to the original purchase price (excluding delivery and other charges).

How do I claim?

To make a claim, contact our customer services department on 0191 424 2494 or by email at

You must provide us with information and evidence that supports your claim.

Should we require it, you must provide us with access to your home to inspect the product, repair it, or take it away for repair or replacement.